Terms and Conditions for Nkata
Effective Date: May 5th, 2025
Welcome to Nkata! These Terms and Conditions ("Terms") govern your use of the Nkata mobile application ("App"), which provides loyalty rewards to users who transact with Point-of-Sale (POS) agents onboarded to our platform.
By accessing or using the App, you agree to comply with these Terms.
If you disagree, please refrain from using the App.
1. Eligibility
You must be at least 18 years old to use Nkata.You warrant that all information you provide (e.g., name, phone number) is accurate and current.Nkata reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
2. Account Registration and Security
You are responsible for maintaining the confidentiality of your account credentials.Notify us immediately at support@nkataweb.com if you suspect unauthorized access.Nkata may require identity verification for certain features (e.g., cash-out).
3. Loyalty Program
Earning Points: Points are awarded for eligible transactions with participating POS agents, as determined by Nkata.Redemption: Points may be redeemed for rewards or future cash-out options (if available). Nkata reserves the right to modify reward values, eligibility, or expiration policies.Fraud Prevention: Suspicious transactions (e.g., self-payments) may result in point forfeiture or account suspension.
4. User Obligations
You agree not to:
Use the App for illegal purposes or violate any financial regulations.Manipulate transactions to fraudulently earn points.Reverse-engineer, hack, or disrupt the App’s functionality.Share your account with third parties.
5. Data Practices
By using Nkata, you consent to the data practices outlined in our Privacy Policy (e.g., collection of transaction metadata, device information).Location data (if enabled) is used solely to match you with nearby POS agents and detect fraud.
6. Intellectual Property
The App, including its design, logos, and content, is owned by Nkata and protected by copyright laws.You may not reproduce, distribute, or create derivative works without explicit permission.
7. Third-Party Services
The App may integrate with third-party services (e.g., payment processors). Nkata is not liable for their actions or policies.Partner POS agents are independent entities; disputes with agents must be resolved directly with them.
8. Disclaimers and Limitation of Liability
Nkata provides the App "as is" and does not guarantee uninterrupted or error-free service.We are not liable for:
9. Termination
Nkata may suspend or terminate your account for violations of these Terms.Upon termination, any unredeemed points may be forfeited.
10. Governing Law and Disputes
These Terms are governed by the laws of the Federal Republic of Nigeria.Disputes will first be resolved through negotiation; unresolved disputes may proceed to binding arbitration.
11. Changes to These Terms
Nkata may update these Terms periodically. Continued use after changes constitutes acceptance.Material changes will be communicated via the App or email.
12. Contact Us
For questions or disputes, contact:
Nkata Support
Email: support@nkataweb.com